Here is where you can easily get quick remote support from us on your own computer.
For Remote Support
Use the box below and enter the session ID to start your remote support
Setting Up For Remote Support
Below are some instructions on how to get your device ready for remote support.
Support on Apple iPhone and iPad
Use the link to download the Client Assist App
Follow the instructions in the video.
- Settings > Control Centre > Customise Controls > Screen Recording
- Open Client Assist App > Enter the Session Key provided by us
- Pull down the menu > Record icon > Assist Client > Start Broadcast